Customer Testimonials
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Best, easiest, most professional and honest trade I’ve ever done! Marrissa was AMAZING! These folks did everything over the phone with me and had everything ready to go when I got there! Less than an hour I was in and out with my new SUV! Thank y’all so much! Best sales team around! Well worth the hour drive!!
Salesman went out of his way to accommodate us. He even stayed after hours to get us into our new car. Will buy from again!
Very easy process and great service
Clayton was amazing and helped purchase the Mustang of my dreams!
Just want to let everyone know just how great AMBER Kendall is. Not only did she find me the perfect truck she worked with me on every aspect and I was not a ez person to please lol. And even after my deal was done she went the extra mile to make sure I was taking care of . So if you are looking for a honest person to buy your next car/truck from y’all go see her tell her JJ sent ya lol ..... thank you amber ...
The Massey Team made the entire buyer process so easy. Each department in the closing were professionals. I’ve bought over 6 vehicles from this dealership and wouldn’t even think of going elsewhere.
Everything was amazing. They didn't have the truck I wanted initially but Marissa didn't give up until she had me sitting in my dream truck. 10/10, 5 stars it was an amazing experience.
Awesome experience!!!!!! Easiest auto purchase I have ever made. My salesperson Cait Cole was wonderful. I highly recommend Walt Massey!!!!!
Marissa Morgan was my salesperson and went above and beyond to help me with anything that I needed during the buying process and after. The whole staff was very friendly and welcoming.
This has always been a great experience for us when we come to Walt Massey to buy a new vehicle! Brad is an awesome sales person and gets us just what we are looking for!
Amber Kendall was an amazing sales person!! Answered all our questions and was very patient!!! Hunter in finance was also great!!
I give the car a five star it drive amazing!
from Sales finance delivery to shop. the people at Walt Massey are top notch.
Nice people, very personable. Got me in the vehicle I wanted and out the door fast.
Johnny Dugan helped me with everything I needed and answered all my questions it was a pleasant experience
First time buyer from Massey. I had been a loyal to another dealership due to the home town feel and the ease of the buying process. Massey is nothing short of being professional while keeping a personal touch that big dealers lack. I came in and worked with Caitlin and Brianna. They were both super helpful and made the process of trading in two vehicles stress free. Hunter also did an excellent job of getting the deal closed and making the transaction quick. Massey is top notch. They have earned a repeat customer for sure!
Thank you Cody and Ms.Nikki for all your help ,in and out in less than an hour
Our experience was very positive. Marissa Morgan was our sales professional and the word professional fits her to a t.
Wonderful experience with the Walt Massey crew! We have purchased several vehicles from this company and they always make the buying process smooth and easy. We are lifelong customers!
After being asked at another dealership to put $13,000 down with an interest rate of 19%, I walked away very dishearten. Decided to try Massey’s not only were they able to get us in a much bigger car, but with very little down, affordable payments and a great interest rate. Everyone was very professional, really nice and worked hard to get us in a car we wanted at a price we could afford. Go see them, I promise you won’t find nicer people.
my salesman was Bryan People's was an excellent salesman,he was very informative and second to nobody in professionalism and courtesy
There sales rep Johnny Dugan was so helpful! I would recommend this place time and time again to everyone looking for a vehicle. I have had the worst trouble finding the right vehicle and deal but this place had the full package!!!
Brad was a very polite and not pushy salesman. He made it a pleasant experience. We did have to wait a long time for the closing.
Some of the friendliest staff I have ever met! A friend and I were headed home from the beach when we started having engine trouble. We got towed to the dealership and they had us in and out in 30 minutes. As two young college girls, car trouble is very scary when you’re alone in an unknown area. However, the people at this dealership made sure we were safe and good to go. Shoutout to Mike with the service dept. for helping us out and being so kind. He’s awesome and couldn’t have been more helpful.
Clayton was very friendly and nice he explained everything to us. The finance department was also very friendly and nice explaining everything to us before we signed the paperwork. Very friendly place
Caitlin and Hunter made my experience great! They both worked to get me in what I wanted, not what they wanted me to have.
Absolutely the best experience I’ve ever had buying a new vehicle. Mr. Johnny did everything in his power to make this buying experience as easy as it could be for me. He answered every question as throughly as possibly and if he wasn’t 100% sure of the answer he made sure to get with his team and find me an answer. I would recommend Mr. Johnny at Walt Massey to anyone and everyone looking to purchase a new or certified used vehicle!
We were traveling through town and had a major front end failure in our jeep. We were towed here. The fix we were told was over 5000 dollars. I showed the techs how to remove enough parts to make it safe to drive in 2 wheel drive. We had a 100 point service which was excellent. I would use Massey jeep for basic maintenance but not for catastrophic failures. Our bill was over 750 dollars. We later had the 4 wheel drive fixed for under 1200 dollars. Everybody was friendly and professional
This is my first experience with Walt Massey but I was very happy when I left there. Everyone had a very pleasant personality very helpful and knowledgeable. Made me feel like family. Would definitely recommend them if you need a new vehicle .
Cody Smith was great to work with. We purchased a new vichile.Cody took care of everything, it was an easy process. Highly recommend Walt Masdey in Lucedale, MS
I love Walt Massey CDJR! We have purchased Several Vehicles from here and all of our service upkeep is done here. This is the place to go if you need a new vehicle or if you just need service. My new purchase is amazing! They ordered me a 2021 Widebody charger scatpack, it was here in no time, they kept me up to date on the whole process, i picked it uo yesterday and the delivery process was on point! I cant thank the team at WALT MASSEY CDJR enough.
Very nice people. Bought my jeep online, and they delivered it to me 3 hours away. My Jeep Latitude is absolutely beautiful.
I don’t particularly enjoy truck or car shopping. It’s just the truth. This was by FAR the least painful experience I’ve had buying a vehicle in years. Everyone was friendly, helpful and accomodating. Nobody talked”down” to me as a woman buying a truck. I’ve had that happen. Overall a very positive experience.
After looking at 3 other dealerships that tried to give us terrible deals,, my friend referred us to Walt Massey. Going there was the absolute best decision ever. Cody and Kim were amazing. I told them what I was willing to pay, and they got me there without any hassle. I also drove off the lot in exactly what I wanted. We will purchase all of our vehicles from them from now on!
I highly recommend Walt Massey Chrysler, Dodge, Jeep, Ram!! They went above and beyond to get us in a vehicle as soon as possible and even went as far as delivering it to us!! Also ask for Bryan Peoples, he did everything for us and made it a smooth and easy purchase!!
Walt Massey’s is an awesome dealership.They are nice and courteous.They make you feel great about choosing the car you want.Would I refer a friend of course.Thanks again for my new ride.
Wondering service!!! Great people!!! Always satisfied!!😊
Exceptional experience dealing with Walt Massey Chrysler, Dodge, Jeep, Ram in Andalusia AL. For starters, they had the best selection of Jeep Renegade Sports' available; I know because I did an internet search within 75 miles of my home. On top of that they had not one, but two, Renegades' equipped exactly the way I wanted in the exact color I wanted. The sales representative that I had the pleasure of working with was Johnny Duggan; great guy, very personable, knew the specifics of the vehicle inside and out. He answered all my questions; was very responsive to my calls as ...
A wonderful buying experience Tori, Cody, and David made purchasing our new vehicle a breeze. Thank you to everyone.
My husband and I bought a Tahoe today. Makailah was so helpful and had all the answers to our questions. She was very friendly and personable, and made the car buying process so easy! Will definitely buy from from this dealership again!
The staff at Walt Massey are very friendly and knowledgeable. They worked with me to ensure I got the vehicle I wanted and did so in a timely and professional manner. I was very pleased with the service while I was at their location and was pleased to do business with them.
The most professional team I've ever worked with, not really work on my part, all I did was tell Jessica and Brad what I needed they did the rest. I must say the easiest truck trade in my life, and believe me at 62yrs young I have had plenty .Then the icing on the cake Brad Booth delivered my 2021 ram 2500 diesel to my job nearly 40 miles away. I didn't even have to stop working to pick up my truck. Let me tell you he is the most knowledgeable man I've ever met on diesel motors. He filled ...
We received great customer service from Johnny Duggan and the other staff members at Massey.
Very Friendly, Down to Earth, we always felt welcome and alot of the dealers there came over and introduced themselves and let us know they were therr for our journey. We recommend using them even if your not from there ITS WORTH THE DRIVE!!!! THANLS AGAIN WE ARE VERY HAPPY!!!
Great place to do business at, my new friend Patrick got me approved immediately and let me know all the details of my purchase. I definitely recommend everyone going here and purchasing a vehicle.
Sales was great! Tabitha tried to answer all of our questions and worked with us to get the payments where we wanted them.
Great service!
Jonny has always went beyond for our family. Very Very friendly. I absolutely love my new Durango.
Easy to work with from start to finish. Told them what I was looking for and they had it for me to test drive 2 days later. Went in to test drive, had my vehicle appraised, told Brad where we needed to be on out the door price, agreed on price and was out the door in about 2 hours. Had my RAM delivered to Enterprise the next day. Exceptional buying experience. I hope the service after the sell is as good.
excellent and knowledgeable sales staff as well as managers. Excellent Service department. I never have to bring my vehicle there to get service unless I want too. They offer Free pickup and delivery for service. great place to invest in as your go to place to do business for your vehicle purchases and servicing.
Johnny Duggan is the best salesman ever! He's so kind and helpful! I LOVE my Nissan Armada! Thanks Johnny!
The real face of Massey is Johnny Duggan. Everywhere he goes he is promoting Massey. A nice guy who turns everything he does into fun.
Great service! Johnny Duggan made me glad I stopped in at Massey.
Great dealership. I am a repeat customer thanks to the wonderful service from Johnny Duggan. He makes the buying experience easy!
I recently met with Johnny Duggan, one of your sales representatives and let him show me some of your Nissan vehicles. I was very impressed with his knowledge and attention to questions I had about the vehicles, your service department and dealership in general.. He represents your company in a friendly, courteous and professional manner.
Johnny Duggan has always helped me with my car.....he is efficient, confident, and fun to work with....He is pleasant and makes shopping for automobiles fun!
Johnny Duggan sold me my Armada, I love the vehicle & Johnny Duggan is wonderful!!!!
Johnny was very helpful. Great experience!
I’ve bought all of my vehicles from Johnny Duggan! He is your GO TO man!!!!
Patrick Broder was an excellent Salesman. He helped me look at multiple vehicles till I found the right truck. I have and will continue to recommend him to all my friends and family.
Huge thanks to Brad Boothe, we were approved at other dealers but ended up with the same vehicle, lower miles and bumper to bumper warranty for less money. That was all with challenging credit circumstances. Give these guys a chance before you leave town to buy a car. Thanks again from Rachel and I.
They worked so hard to get us in what we wanted. They went above and beyond for us and made sure it was a smooth process. They have earned our business now and for the future...
Great people and service have purchased five vehicles from them always treated good and gotten best deal possible
Great dealership..!! out of state buyer.. dealership staff and my salesman Clayton made it very easy to purchase a new car . Looked at many different places for cars.. this was my last and best stop.. great value and the best deals available in a multi state area.. I made a deal late afternoon one day.. and my car was delivered to my door (200mi) the next.. you can't beat that...
The sales staff was so great. Jessica and patrick helped us find a a wonderful vehicle that we are so happy with.
Great fast clean service super nice.
Hello, The service department is beyond compare; in fact, it reminds me of the old days. Our Ram truck needed emergency help with our door locks. Computers are ornery. Called late on Friday afternoon and got an appointment the next morning at 10. Service department discovered the problem in a few minutes and ordered a part. Returned on Tuesday and got it repaired in less than an hour. Oh, they got “cold” drinks. Really cold drinks. You younger people have no idea what a real cold drink is. Next time I pass Massey in Andalusia, I’m stopping to get an ...
Hunter was very knowledgeable and courteous. Service department preformed my oil change in a timely manner. I will return for future service.
Great experience. Honest service.