Customer Testimonials

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Google May 7, 2021

Some of the friendliest staff I have ever met! A friend and I were headed home from the beach when we started having engine trouble. We got towed to the dealership and they had us in and out in 30 minutes. As two young college girls, car trouble is very scary when you’re alone in an unknown area. However, the people at this dealership made sure we were safe and good to go. Shoutout to Mike with the service dept. for helping us out and being so kind. He’s awesome and couldn’t have been more helpful.

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Google May 6, 2021

Clayton was very friendly and nice he explained everything to us. The finance department was also very friendly and nice explaining everything to us before we signed the paperwork. Very friendly place

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Google May 1, 2021

Caitlin and Hunter made my experience great! They both worked to get me in what I wanted, not what they wanted me to have.

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Google Apr 30, 2021

Absolutely the best experience I’ve ever had buying a new vehicle. Mr. Johnny did everything in his power to make this buying experience as easy as it could be for me. He answered every question as throughly as possibly and if he wasn’t 100% sure of the answer he made sure to get with his team and find me an answer. I would recommend Mr. Johnny at Walt Massey to anyone and everyone looking to purchase a new or certified used vehicle!

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Google Apr 28, 2021

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Google Apr 28, 2021

We were traveling through town and had a major front end failure in our jeep. We were towed here. The fix we were told was over 5000 dollars. I showed the techs how to remove enough parts to make it safe to drive in 2 wheel drive. We had a 100 point service which was excellent. I would use Massey jeep for basic maintenance but not for catastrophic failures. Our bill was over 750 dollars. We later had the 4 wheel drive fixed for under 1200 dollars. Everybody was friendly and professional

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Google Apr 24, 2021

This is my first experience with Walt Massey but I was very happy when I left there. Everyone had a very pleasant personality very helpful and knowledgeable. Made me feel like family. Would definitely recommend them if you need a new vehicle .

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Google Apr 24, 2021

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Google Apr 7, 2021

Cody Smith was great to work with. We purchased a new vichile.Cody took care of everything, it was an easy process. Highly recommend Walt Masdey in Lucedale, MS

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Google Apr 2, 2021

Very nice people. Bought my jeep online, and they delivered it to me 3 hours away. My Jeep Latitude is absolutely beautiful.

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Facebook Apr 1, 2021

I don’t particularly enjoy truck or car shopping. It’s just the truth. This was by FAR the least painful experience I’ve had buying a vehicle in years. Everyone was friendly, helpful and accomodating. Nobody talked”down” to me as a woman buying a truck. I’ve had that happen. Overall a very positive experience.

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Google Mar 29, 2021

After looking at 3 other dealerships that tried to give us terrible deals,, my friend referred us to Walt Massey. Going there was the absolute best decision ever. Cody and Kim were amazing. I told them what I was willing to pay, and they got me there without any hassle. I also drove off the lot in exactly what I wanted. We will purchase all of our vehicles from them from now on!

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Google Mar 26, 2021

I highly recommend Walt Massey Chrysler, Dodge, Jeep, Ram!! They went above and beyond to get us in a vehicle as soon as possible and even went as far as delivering it to us!! Also ask for Bryan Peoples, he did everything for us and made it a smooth and easy purchase!!

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Google Mar 25, 2021

Walt Massey’s is an awesome dealership.They are nice and courteous.They make you feel great about choosing the car you want.Would I refer a friend of course.Thanks again for my new ride.

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Google Mar 25, 2021

Wondering service!!! Great people!!! Always satisfied!!😊

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Google Mar 25, 2021

Exceptional experience dealing with Walt Massey Chrysler, Dodge, Jeep, Ram in Andalusia AL. For starters, they had the best selection of Jeep Renegade Sports' available; I know because I did an internet search within 75 miles of my home. On top of that they had not one, but two, Renegades' equipped exactly the way I wanted in the exact color I wanted. The sales representative that I had the pleasure of working with was Johnny Duggan; great guy, very personable, knew the specifics of the vehicle inside and out. He answered all my questions; was very responsive to my calls as ...

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Google Mar 21, 2021

A wonderful buying experience Tori, Cody, and David made purchasing our new vehicle a breeze. Thank you to everyone.

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Google Mar 21, 2021

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Google Mar 14, 2021

My husband and I bought a Tahoe today. Makailah was so helpful and had all the answers to our questions. She was very friendly and personable, and made the car buying process so easy! Will definitely buy from from this dealership again!

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Facebook Mar 11, 2021

Massey’s Team was top notch in service and being concerned with what I wanted , didn’t try to put me in something I didn’t want!

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Google Mar 7, 2021

The staff at Walt Massey are very friendly and knowledgeable. They worked with me to ensure I got the vehicle I wanted and did so in a timely and professional manner. I was very pleased with the service while I was at their location and was pleased to do business with them.

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Google Mar 6, 2021

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Google Mar 6, 2021

The most professional team I've ever worked with, not really work on my part, all I did was tell Jessica and Brad what I needed they did the rest. I must say the easiest truck trade in my life, and believe me at 62yrs young I have had plenty .Then the icing on the cake Brad Booth delivered my 2021 ram 2500 diesel to my job nearly 40 miles away. I didn't even have to stop working to pick up my truck. Let me tell you he is the most knowledgeable man I've ever met on diesel motors. He filled ...

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Google Feb 16, 2021

We received great customer service from Johnny Duggan and the other staff members at Massey.

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Google Feb 11, 2021

Very Friendly, Down to Earth, we always felt welcome and alot of the dealers there came over and introduced themselves and let us know they were therr for our journey. We recommend using them even if your not from there ITS WORTH THE DRIVE!!!! THANLS AGAIN WE ARE VERY HAPPY!!!

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Google Feb 10, 2021

Great place to do business at, my new friend Patrick got me approved immediately and let me know all the details of my purchase. I definitely recommend everyone going here and purchasing a vehicle.

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Google Feb 10, 2021

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Google Feb 6, 2021

Sales was great! Tabitha tried to answer all of our questions and worked with us to get the payments where we wanted them.

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Google Feb 4, 2021

Great service!

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Facebook Jan 30, 2021

Jonny has always went beyond for our family. Very Very friendly. I absolutely love my new Durango.

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Google Jan 25, 2021

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Facebook Jan 22, 2021

Easy to work with from start to finish. Told them what I was looking for and they had it for me to test drive 2 days later. Went in to test drive, had my vehicle appraised, told Brad where we needed to be on out the door price, agreed on price and was out the door in about 2 hours. Had my RAM delivered to Enterprise the next day. Exceptional buying experience. I hope the service after the sell is as good.

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Google Jan 21, 2021

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Facebook Dec 11, 2020

excellent and knowledgeable sales staff as well as managers. Excellent Service department. I never have to bring my vehicle there to get service unless I want too. They offer Free pickup and delivery for service. great place to invest in as your go to place to do business for your vehicle purchases and servicing.

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Google Nov 18, 2020

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Google Nov 16, 2020

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Google Nov 6, 2020

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Google Nov 4, 2020

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Google Oct 28, 2020

Johnny Duggan is the best!

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Google Oct 27, 2020

Johnny Duggan is the best salesman ever! He's so kind and helpful! I LOVE my Nissan Armada! Thanks Johnny!

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Google Oct 27, 2020

The real face of Massey is Johnny Duggan. Everywhere he goes he is promoting Massey. A nice guy who turns everything he does into fun.

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Google Oct 27, 2020

Great service! Johnny Duggan made me glad I stopped in at Massey.

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Google Oct 27, 2020

Great dealership. I am a repeat customer thanks to the wonderful service from Johnny Duggan. He makes the buying experience easy!

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Google Oct 27, 2020

I recently met with Johnny Duggan, one of your sales representatives and let him show me some of your Nissan vehicles. I was very impressed with his knowledge and attention to questions I had about the vehicles, your service department and dealership in general.. He represents your company in a friendly, courteous and professional manner.

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Google Oct 27, 2020

Johnny Duggan has always helped me with my car.....he is efficient, confident, and fun to work with....He is pleasant and makes shopping for automobiles fun!

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Google Oct 27, 2020

Johnny Duggan sold me my Armada, I love the vehicle & Johnny Duggan is wonderful!!!!

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Google Oct 26, 2020

Lots of inventory. Great service, Mr. Duggan was very helpful .we will buy our net car from Walt Massey!

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Google Oct 26, 2020

Johnny was very helpful. Great experience!

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Google Oct 26, 2020

I’ve bought all of my vehicles from Johnny Duggan! He is your GO TO man!!!!

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Google Oct 25, 2020

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Google Oct 25, 2020

Patrick Broder was an excellent Salesman. He helped me look at multiple vehicles till I found the right truck. I have and will continue to recommend him to all my friends and family.

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Google Oct 24, 2020

Huge thanks to Brad Boothe, we were approved at other dealers but ended up with the same vehicle, lower miles and bumper to bumper warranty for less money. That was all with challenging credit circumstances. Give these guys a chance before you leave town to buy a car. Thanks again from Rachel and I.

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Google Oct 23, 2020

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Facebook Oct 22, 2020

They worked so hard to get us in what we wanted. They went above and beyond for us and made sure it was a smooth process. They have earned our business now and for the future...

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Google Oct 21, 2020

Great people and service have purchased five vehicles from them always treated good and gotten best deal possible

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Google Oct 20, 2020

Great dealership..!! out of state buyer.. dealership staff and my salesman Clayton made it very easy to purchase a new car . Looked at many different places for cars.. this was my last and best stop.. great value and the best deals available in a multi state area.. I made a deal late afternoon one day.. and my car was delivered to my door (200mi) the next.. you can't beat that...

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Google Oct 15, 2020

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Google Oct 9, 2020

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Google Oct 8, 2020

The sales staff was so great. Jessica and patrick helped us find a a wonderful vehicle that we are so happy with.

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Google Oct 3, 2020

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Google Sep 28, 2020

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Google Sep 25, 2020

Great fast clean service super nice.

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Google Sep 23, 2020

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Google Sep 20, 2020

Hello, The service department is beyond compare; in fact, it reminds me of the old days. Our Ram truck needed emergency help with our door locks. Computers are ornery. Called late on Friday afternoon and got an appointment the next morning at 10. Service department discovered the problem in a few minutes and ordered a part. Returned on Tuesday and got it repaired in less than an hour. Oh, they got “cold” drinks. Really cold drinks. You younger people have no idea what a real cold drink is. Next time I pass Massey in Andalusia, I’m stopping to get an ...

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Google Sep 18, 2020

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Facebook Sep 16, 2020

Hunter was very knowledgeable and courteous. Service department preformed my oil change in a timely manner. I will return for future service.

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Google Sep 15, 2020

Great experience. Honest service.

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Facebook Sep 15, 2020

Quick and easy, in and out in a hurry

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Google Sep 14, 2020

Nice people very helpful.

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Google Sep 11, 2020

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Google Sep 10, 2020

Love going to Massey Chrysler Dodge for my oil changes. The staff is courteous and professional. The waiting room is clean and comfortable, with television and seating. The mechanics also perform a 27 point complimentary inspection. The price for the oil change can't be beat. I will continue to go to Massey's and highly recommend them.

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Google Sep 8, 2020

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Facebook Sep 8, 2020

Thanks Hunter for making the deal happen!

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Google Sep 5, 2020

Brad Boothe took very good care of us as usual. The Walt Massey team always makes sure we have what we need and are taken care of. We definitely appreciate them for what they do and treating us like friends rather than customers.

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Google Sep 3, 2020

Great service and a pleasure to do business with. Go see PK Steele for a “Steele of a Deal”

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Facebook Sep 2, 2020

Only short and Enjoying meeting with The 5 People. ( 5. )

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Google Sep 1, 2020

There were some terrific deals available for a limited time. Brad Boothe worked diligently and successfully to get the truck that I needed. He was not satisfied until I was. Alfonso and Robbie delivered my truck efficiently, clean and on time. The paperwork was effortless. Thank you to all for a great job.

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Google Aug 28, 2020

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Google Aug 24, 2020

Great service! Friendly and knowledgeable staff. Stopped in without an appointment, not a problem for these guys. Within no time I was done.

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Facebook Aug 23, 2020

Very helpful in finding the right vehicle for me and my family and was very professional

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Google Aug 23, 2020

Went Saturday to get my Truck Serviced and they got me right in.. I surprised them with Bacon, Egg, an Cheese Biscuits for there Breakfast..

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Google Aug 19, 2020

Even though I didn’t have an appointment. I told them the problem they look at it and told me what I needed to do.

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Google Aug 18, 2020

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Google Aug 18, 2020

Awesome service dept.

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Google Aug 15, 2020

So helpful!

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Google Aug 15, 2020

HUNTER PARKER EXCELLENT

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Google Aug 13, 2020

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Google Aug 11, 2020

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Google Aug 7, 2020

P.K. Steele and Brett(BT) Tillis made my first time car buying experience the best anyone could ever ask for. Me and my wife deeply appreciate all the questions you answered and taking your time to work with me. I will continue to use walt massey automotive just because of them 2 guys. I would recommend this dealership to anybody who was looking for a vehicle whether it be old or new.

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Google Aug 7, 2020

This is my 3rd purchase from Massey. Will continue to buy from them.

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Google Aug 6, 2020

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Google Aug 6, 2020

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Google Aug 3, 2020

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Facebook Jul 22, 2020

They were very polite and got the oil changed in a timely manner and called to remind me it was time to change the oil in the Jeep

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Google Jul 22, 2020

The sales dept represented your company well. Morgan and Patrick were professional and friendly from the first message until driving off in my newer car. Thanks!

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Google Jul 22, 2020

The Walt Massey team provided every convenience while working on my vehicle. They were prompt and courteous.

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Google Jul 20, 2020

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Google Jul 19, 2020

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Google Jul 16, 2020


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